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I want to talk about three modes of communication that could be effective tools for communication or a disaster for communication. I want to talk in a comparative way in terms of limitations, expectations, and some of the benefits. Emails have this potential for quick communication that we often forget. There was a time when this was not available, and all we had to communicate with was maybe a handwritten letter. It sounds archaic, but it was part of many of us. Yes, email has its own limitations when it comes to engaging in conversation. The back and forth can become cold and distant (even though this is an obvious statement). It usually takes longer than other options; you write a message to someone, and that person will perhaps write back the next day. Users receive 10, 20, or more emails a day, which require a lot of time to respond to and to engage in a conversation. It does not happen often. This is why a threaded discussion organizes the conversation in a more user-friendly way. When you open the conversation and click the "expand" button, magic happens! You are able to see, in the blink of an eye, many users' thoughts, opinions, interventions, and comments on a topic. It allows for conversation among multiple users (a different experience from an email conversation, where it is often a two-person exchange). You hardly see a threaded discussion where only two people are involved. Lastly, a virtual Zoom conversation has the advantage of showing the other person's face, but it is not nearly as close as a human face-to-face conversation. The coordination of a synchronous conversation is so challenging because of different work schedules and people's responsibilities, When you engage in a conversation, you are expected to meet certain standards of communication. Unlike a dinner table conversation that revolves around many different topics, a threaded discussion often centers around one topic, and it is expected that you follow it. It is expected that you respect others' opinions and keep the conversation positive. In an email, you are also expected to write back, but there is a little more pressure on the grammar structure, syntax, and tone or voice. You write a sandwich message when hard things have to be said. There is an expectation of how formal, warm, friendly, and professional you can write, whereas a threaded discussion is more loose and permissive in this regard. However, this is not something that happens in a synchronous conversation, where joining the live conversation is expected; engaging in the conversation by contributing becomes the way to participate. An active conversation is expected, in a way that students can use it to intervene with a question, statement, anecdote, or query. Some of the problems that can arise are part of the specificity Limitations expectations probles or concern and benefits