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I want to talk about three modes of communication that could be effective tools for communication or a disaster for communication. I want to talk in a comparative way in terms of limitations, expectations, and some of the benefits. Emails have this potential for quick communication that we often forget. There was a time when this was not available, and all we had to communicate with was maybe a handwritten letter. It sounds archaic, but it was part of many of us. Yes, email has its own limitations when it comes to engaging in conversation. The back and forth can become cold and distant (even though this is an obvious statement). It usually takes longer than other options; you write a message to someone, and that person will perhaps write back the next day. Users receive 10, 20, or more emails a day, which require a lot of time to respond to and to engage in a conversation. It does not happen often. This is why a threaded discussion organizes the conversation in a more user-friendly...